PanelDOCSv1.0.0

Resellers

Create reseller logins, set their account limit and approval rule, reset passwords, suspend and delete resellers.

Resellers get their own login, the Reseller Panel, to create and manage hosting accounts under your server. The Resellers screen lists them with their customers and revenue, and is where you create, limit, suspend and remove them.

Where: Server Admin › Accounts › Resellers

Resellers screen

Create a reseller

  1. Click Create on the New reseller card. In the dialog, fill in:

    Field What it does
    Username 3–16 lowercase letters and numbers, starting with a letter. System names such as root or admin cannot be used.
    Email The reseller's email.
    Max accounts The most hosting accounts they may create; 0 = unlimited.
    Password Leave it blank to generate one.
    Send a welcome email Emails them their login details.

  2. Click Create.

The password is shown once at the top of the page. Copy it now.

The reseller list

Column What it shows
Reseller Username and email.
Status Active or Suspended.
Accounts How many customer accounts they have.
Revenue The monthly package prices of their active customers.
Limit Their account limit. Change the number and click Save.
Approval Whether their deletes need an administrator's approval.

Decide whether a reseller's deletes need approval

Deleting a customer account or restoring a customer's whole backup can be made to wait for an administrator's approval.

  1. In the reseller's Approval column, choose:
    • Default — follows the server-wide setting under Settings; the label says whether that means approval is needed.
    • Needs approval
    • No approval
  2. Click Save.

Requests that wait appear under Approvals.

Log in as a reseller

Click Log in on the reseller's row. Their Reseller Panel opens without their password, so you see exactly what they see. From there Log in on one of their customers opens that Control Panel too. Return to admin in the menu brings you straight back to Resellers. Each Log in is in the activity log.

Other actions

Button What it does
Privileges & pools Opens Reseller privileges for this reseller.
Reset password Makes a new password, shown once, and emails them a link to choose their own.
Suspend Stops the reseller signing in. Their customers keep working.
Unsuspend Lets a suspended reseller sign in again.
Delete Removes the reseller after you confirm. Their customers move to you.

Note: deleting a reseller may need a second step first, depending on Settings — see Approvals.